Returns & Cancellations
Returns & Cancellation Policy
Digital Course Purchases
Under the Consumer Contracts Regulations, customers have the right to cancel their purchase within 14 days of receiving their order confirmation.
Customers may request a full refund within this 14-day cancellation period, provided that they have not accessed, logged into, viewed, downloaded, or started any part of the course materials.
Once a customer accesses any course content, downloads materials, or begins the course, they acknowledge that the digital service has commenced and their right to cancel and receive a refund is waived.
To request a cancellation or refund within the eligible period, please contact us at info@litnails.co.uk with your order details.
Refunds will be processed using the original payment method within 14 days of approval.
Contact
If you have any questions regarding cancellations or refunds, please contact:
LIT Training Academy
Email: info@litnails.co.uk

